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Influenster Feed Personalization & Retention Platform

Impact

  • Redesigned Influenster’s home feed from a manually curated experience into a personalized, behavior-driven feed focused on discovery and engagement.
  • Defined a modular feed system supporting reviews, photos, Q&A, products, galleries, and articles, with a controlled content hierarchy to balance freshness and relevance.
  • Designed and validated a recommendation framework based on recent user interactions, category affinity, and distinct author filtering to prevent repetition.
  • Partnered with backend engineering to plan a scalable architecture using category-based caching and featured content buckets, ensuring meaningful feeds even for low-activity users.
  • Built and demoed a proof-of-concept using real production data to secure leadership buy-in before full infrastructure investment.
  • Launched the feed through controlled A/B testing, tuning content weights (photo-heavy, follower-heavy, influencer-heavy) to optimize engagement.
  • Used the new feed as a re-engagement surface for lapsed users, injecting older community content and pairing it with lifecycle messaging.
  • Contributed to ~6% retained MAU lift in the first month post-launch and ~20% total MAU growth over ~4 months, with continued gains after rollout.

Project Overview

Led the redesign of Influenster’s home feed as a core component to drive retention and engagement on the platform. The project transformed a manually curated, one-size-fits-all homepage into a personalized, scalable feed driven by user behavior, content affinity, and community signals. The work combined product strategy, data modeling, and UX system design to move Influenster from a transactional, campaign-driven experience toward a habit-forming discovery and social platform.

Details

Role
Product Manager, User Retention
Timeframe
February 2018 – April 2019
Tools
Braze
SQL
Mixpanel
Google Analytics
Optimizely
Taplytics
Jira